We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Generally, we do accept returns in respect to the following conditions:
The item must have been sold on our online store
The item shouldn't have been used in any way
The return or exchange request is made within 28 days of delivery
The return is made within 14 days of the return or exchange request
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.
Note: We will NOT issue refund for shipping cost.
please contact info@TheLittleTibet.com