Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Rough estimations are as follows: Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. We ship most of the orders via RoyalMail unless customer has requested for alternative carriers. Standard shipping time for the countries covered by our delivery partners are presented below.
Europe delivery aim: 3-5 working days
Worldwide delivery aim: 5-7 working days
Royal Mail Special Delivery Guaranteed by 1pm®
Guaranteed by 1pm next-day*
Royal Mail 1st Class : Delivery aim: 1-3 working days
Royal Mail Signed For® 2nd Class : Delivery aim: 1-3 working days
With a signature on delivery for peace of mind
Note : UKFreeShipping will be deliver Royal Mail Signed For® 2nd Class
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Generally, we do accept returns in respect to the following conditions:
The item must have been sold on our online store
The item shouldn't have been used in any way
The return or exchange request is made within 28 days of delivery
The return is made within 14 days of the return or exchange request
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.
You can purchase on our website using a debit or credit card. We additionally offer support for Paypal, Amazon Pay, Apple Pay, and Google Pay. You can choose these payment methods at checkout.
You can contact us through our contact page! We will be happy to assist you. Please contact us with the interested item code and we will give you the shipping estimation.
If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
You may also have to go to your local post office to collect your package in case it cannot be delivered to you.
We do our best to fill the custom forms correctly and all the duties and taxes that you might incur will solely the recipient's responsibilities. For more information, please refer the website of the delivery partner handling your delivery.
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
The return postage is responsibility of the buyer. To ask for a return, please contact info@TheLittleTibet.com
Returns are confirmed within 14 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.
Currently, we have Gift Card program that you can purchase from our website and redeemable by your loved ones. For more information, please refer to our referral program terms & conditions.